Comprehensive gym management system with powerful features for members, staff, finance, marketing, and more
Store and manage complete member details including name, mobile number, address, photo, identification proof, assigned group/batch, and restriction access. Members can be added directly from the CRM, through QR-based registration forms, or by bulk import. Easily track active, inactive, and restricted members, manage renewals with automatic follow-up schedules, and maintain important notes for every member in one place.
Manage complete BMI and body measurement records with customizable form fields based on your gym’s requirements. Schedule and track the next BMI date, generate detailed progress reports, and maintain measurement notes with flexible measurement units. Capture and store before/after photos to visually track member transformation progress. Reports can be easily shared via WhatsApp and securely stored for future reference.
Manage member attendance with multiple options including Manual Entry, QR Code Attendance, and Biometric Integration. In manual attendance, staff can mark attendance using the member’s contact number. With QR-based attendance, members can simply scan QR code to mark presence instantly.
Biometric attendance automatically syncs member details with device, allowing face/fingerprint registration without repetitive setup.
The system can automatically restrict door access based on expiry, due payments, restricted access, or timing schedules. Instant notifications show plan status, due amount, expiry date, and alerts for staff verification.
Provide members with a dedicated mobile app to access gym details anytime. Members can view membership status, renewal dates, expiry, attendance history, workout and diet plans, and notifications.
Members can also renew memberships online, upload payment screenshots, and submit payment details for approval. Staff can quickly verify requests from CRM.
The app improves engagement with water reminders, step tracking, workout progress, notifications, and gym store access for ordering products easily.
Create and manage all types of membership packages including Guest/Free Passes, Basic Memberships, Session-Based Plans, and Personal Training (PT) packages in a single system. Configure duration, session limits, pricing, and access rules as per requirements.
Track active members under Guest, Basic, or PT categories directly from CRM. Manage package pricing, apply staff-wise discount limits, and control unauthorized discount usage with proper approval settings.
Get detailed membership sales reports with month-wise and custom date filtering to track complete performance. View total memberships sold, revenue collected, pending payments, dues, and refunds in one dashboard.
Track category-wise sales including Guest, Basic, and PT packages to analyze growth, staff performance, and make better decisions with accurate financial insights.
Record and track registration fee collections during onboarding with complete payment history. Manage refunds with proper tracking and reporting for accurate financial records inside the CRM.
Manage memberships with advanced operational controls like renewals, upgrades, refunds, freezes, and discontinuation.
Support membership transfer between plans while keeping full payment and activity history. Track all transactions including renewals, upgrades, refunds, freezes, transfers, and pending dues in a single timeline.
Streamline billing with smart invoice and receipt management. Paid membership or store sales invoices go into an approval queue. Fully paid invoices can be directly approved, while partial payments allow receipt generation.
You can hold invoices for higher plans, issue receipts accordingly, and edit invoice details before final approval if needed.
Manage custom terms and conditions for invoices, receipts, and store transactions to ensure proper financial documentation.
Track monthly collections with full clarity including membership, PT, store sales, and other categories.
Manage partial payments and pending dues efficiently with a dedicated collection system to improve cash flow and maintain accurate records.
Record and manage all gym expenses in one place. Track daily, monthly, and category-wise expenses such as rent, salaries, equipment, maintenance, and utilities.
View complete bank-like transaction reports showing all credit and debit entries in chronological order.
Track amount, date, and payment modes (cash, card, UPI, bank transfer) to ensure full financial transparency and easy auditing.
Create and manage personalized diet plans based on members’ fitness goals. Design structured meal plans with food items, quantities, and timing, and assign them to individual members or groups for better progress tracking.
Create and manage customized workout plans tailored to each member’s fitness goals. Build structured routines with exercises, sets, reps, duration, and rest intervals, and assign them to individuals or groups/batches for effective training management.
Manage complete staff information including personal and working details in a centralized system. Create secure staff login credentials for CRM access and internal operations.
Control system security using role-based permissions, department assignments, and module-level access control. You can also manage event permissions and restricted actions based on staff responsibilities to ensure security, accountability, and smooth workflow.
Manage staff attendance using Manual CRM entry and Biometric devices including face and fingerprint recognition for fast and accurate tracking.
Biometric integration automatically syncs staff data and records, reducing manual work. Track shift timings, working hours, late arrivals, and absences with detailed reports for payroll and performance analysis.
Manage staff payroll with built-in Personal Training (PT) earnings calculation using fixed or percentage-based models.
Automatically calculate salaries based on attendance, working hours, and PT earnings. Generate accurate payroll reports, track payment history, and ensure transparent salary processing with minimal manual effort.
Boost sales and customer engagement using AI-powered chatbots for WhatsApp and websites. Build complete sales funnel stages to capture, nurture, and convert leads automatically.
The chatbot can handle conversations, qualify prospects, and manage client interactions using predefined flows with smart automation.
It supports trigger-based messaging, conversation routing, human handover, and can be trained with custom responses. It also offers multilingual support for better user experience and higher conversion rates.
Collect and manage leads from multiple platforms in a single CRM system. Integrate with Meta Ads (Facebook & Instagram), website forms, Justdial, Google Forms, Google Ads, and IndiaMART.
Leads are automatically assigned branch-wise or staff-wise based on rules, roles, or availability, ensuring faster response time and higher conversion rates.
Manage all leads in a structured CRM system by adding them manually or capturing from integrated sources.
Organize leads into stages like new, contacted, interested, follow-up, converted, and lost.
Assign leads to staff, schedule follow-ups, and maintain complete interaction history to ensure no lead is missed and conversion rates are improved.
Convert leads into structured records using appointment, trial, and dismissed lead registrations.
Track appointments, manage trial members with full details, and mark non-converted leads as dismissed with proper reasons for better analysis and reporting.
Access detailed reports including lead, daily, trial, performance, and inquiry reports to monitor your sales pipeline.
Analyze conversion rates, staff performance, and inquiry sources to improve follow-up strategies and business growth.
Utilize advanced analytics to manage and reactivate cold leads and inquiry databases efficiently.
Automate lead assignments to telecallers for consistent follow-ups, track communication history, and improve conversions through data-driven engagement and automation.
Stay connected with members and leads using a multi-channel WhatsApp automation system powered by WhatsApp Web, GymSmart WhatsApp Credits, and Meta WhatsApp API. If one channel fails, the system automatically switches to ensure uninterrupted message delivery.
Automate communication for staff and members including birthday wishes, welcome messages, diet plans, workout assignments, invoices, receipts, and onboarding alerts.
Trigger smart notifications for renewals, upgrades, memberships freeze/unfreeze, absences, expiry reminders, and pending dues with multiple follow-ups. Members also receive payment confirmations and measurement reports (PDF).
For leads, automate messages across all stages such as welcome, appointment, trial, qualified, dismissed, and birthday alerts to improve engagement and conversion rates.
Send targeted bulk WhatsApp campaigns directly from CRM using members, inquiries, staff, analytics leads, or CSV uploads.
Segment audiences based on category, status, or tags to deliver personalized messages, promotions, reminders, and announcements effectively.
Upload external data via CSV and manage campaigns efficiently to improve engagement, retention, and marketing reach.
Manage your complete store inventory with a centralized product management system. Add and organize gym-related items such as supplements, accessories, apparel, and retail products directly in the CRM.
Maintain pricing, stock quantity, categories, and product descriptions to keep inventory data accurate and up to date.
Manage your entire supply chain with a centralized supplier and inventory system. Add supplier details, track purchases, and monitor stock movement across multiple branches.
Enable stock transfers between branches, monitor real-time availability, and handle product returns with full tracking history to ensure accurate inventory control and smooth operations.
Manage complete store sales through CRM and Mobile App integration with real-time synchronization.
Track product sales, billing, discounts, payments, and invoice generation in a single system. Staff can process sales on the go via mobile app, while CRM provides reports, sales history, and performance insights for better store management.
Track and optimize marketing performance using Meta Pixel integration and advanced audience tracking. Monitor user actions such as page visits, lead submissions, and conversions in real time.
Build custom audiences and retargeting campaigns on Facebook and Instagram to improve ad performance, increase conversions, and reduce marketing costs using data-driven insights.
Manage all gym assets in a centralized tracking system. Maintain records of equipment, machines, electronics, and fixed assets with details like purchase date, cost, warranty, and status.
Track maintenance schedules, usage history, and service records to reduce downtime and ensure proper asset utilization. This helps improve depreciation control and long-term asset planning.
Manage multiple gym branches from a single centralized CRM system. Monitor memberships, sales, leads, staff, attendance, and reports across all locations in real time.
Assign branch-specific roles and permissions, track individual performance, and maintain either separated or synchronized data structures to ensure scalable and organized business management.