Simple, transparent policy

Refund &
Cancellation Policy

Clear guidelines on cancellations, refunds, and how we handle exceptional cases.

Last updated: April 2026

Introduction Cancellation Refund Exceptions Support Contact
Introduction

At Ajasys Technologies, we provide transparent policies for cancellations and refunds related to GymSmart CRM services.

Cancellation Policy
  • Cancel anytime before next billing cycle.
  • Cancellation applies to next cycle once billing starts.
  • No partial refunds for unused time.
Refund Policy
  • No refunds under normal circumstances.
  • Refund only if service is not delivered.
  • Request within 7 days of purchase.
Exceptional Cases
  • Refund allowed if service failure occurs.
  • Provide proof and valid details.
  • Case-by-case review.
Customer Support
  • We help resolve all issues.
  • Contact us before requesting refunds.
Contact Us
  • Email: info@ajasys.com, sales@ajasys.com
  • Response time: 24–48 hours